Pochybuju, že bych je takto ukecal, ale v tomto případě už bezpředmětné
Akt dnes: 23.8.2024 přišel mail z Panerai z Mnichova skrz Caroll.
Dear Sir/Madam,
Our full attention has been given to the return of your Officine Panerai timepiece in our workshop. We would like to offer our sincere apologies for any inconvenience caused. Upon receipt your watch was immediately entrusted to our Master Watchmaker for a thorough analysis. We are pleased to inform you that we will perform the below intervention(s) under the terms of our warranty.
Your personal feedback was noted as follows:
- Repair As Needed, oscilating weight is stuck
Therefore, we are glad to offer you :
Complete Service
This service aims at restoring the mechanical functions as well as the water resistance of the watch. It includes all necessary works on both the case and the movement, such as the dismantling, ult ra-sound cleaning and full overhauling. The watch is reassembled with new seals, the movement parts are lubricated and the rate adjusted before undergoing our quality controls.
The approximate completion time will be 4 week(s) depending on availability of parts and final quality control.
We remain at your disposal should you have any fu rther questions. We thank you for your continued trust and valued custom.
Yours faithfully,
Officine Panerai International Customer Service
Tom